Job Satisfaction and Theories of Job Satisfaction Job Satisfaction (1) Emotional, affective response to work. (2) Attitude toward work. Job Satisfaction and Performance – Does Job Satisfaction Predict? If not, why bother to measure it? Absenteeism Criterion Problem Policy allowing absenteeism may increase it. Conclusion: No Simple Relationship Turnover Definite (+) Correlation Moderated by economy Moderated by Life Satisfaction High Life Satisfaction Prediction High Low Life Satisfaction Prediction Low Dissatisfaction is their usual state - so low job satisfactionis nothing new to them. Turnover is not always a bad thing. Commitment Strong positive relationship Performance Is a happy worker a productive worker? Organizational Citizenship Behaviors Causes of Job Satisfaction See Motivation Outline Also: Individual Differences (Stable) Genetic Predisposition Identical Twin Study Arvey (et.al.) Conclude Up To 30% Preventative Maintenance and Job Satisfaction Realistic Job Preview Employee Expectations
Brayfield-Rothe Job Satisfaction Measure
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To what
degree are you satisfied with: 5 = Very Satisfied 4 = Satisfied 3 = Neither Satisfied Nor Dissatisfied 2 = Dissatisfied 1 = Very Dissatisfied |
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1. My job is
usually interesting enough to keep me from getting bored. |
5 |
4 |
3 |
2 |
1 |
|
2. Most days
I am enthusiastic about my work. |
5 |
4 |
3 |
2 |
1 |
|
3. I feel my
job is more interesting than others I could get. |
5 |
4 |
3 |
2 |
1 |
|
4. I find
real enjoyment in my work. |
5 |
4 |
3 |
2 |
1 |
|
5. I feel
that I am happier in my work than most other people. |
5 |
4 |
3 |
2 |
1 |
|
6. I feel
fairly well satisfied with my present job. |
5 |
4 |
3 |
2 |
1 |
|
7. I am satisfied with my job for the time
being. |
5 |
4 |
3 |
2 |
1 |
|
8. I like my
job better than the average worker does. |
5 |
4 |
3 |
2 |
1 |
|
9. My job is
like a hobby to me. |
5 |
4 |
3 |
2 |
1 |
|
10. It seems
that my friends are more interested in their jobs. |
5 |
4 |
3 |
2 |
1 |
| 11. My job has a fair (impartial) promotion policy. |
5 |
4 |
3 |
2 |
1 |
| 12. I enjoy my work more than
my leisure time. |
5 |
4 |
3 |
2 |
1 |
|
13. Most of
the time I have to force myself to go to work. |
5 |
4 |
3 |
2 |
1 |
|
14. I
consider my job rather unpleasant. |
5 |
4 |
3 |
2 |
1 |
|
15. I am
disappointed that I took this job. |
5 |
4 |
3 |
2 |
1 |
|
16. My job
is pretty interesting. |
5 |
4 |
3 |
2 |
1 |
|
17. Each day
of work seems like it will never end. |
5 |
4 |
3 |
2 |
1 |
|
18. I am
adequately paid for the job I do. |
5 |
4 |
3 |
2 |
1 |
| 19. I am often bored with my job. |
5 |
4 |
3 |
2 |
1 |
| 20. I definitely dislike my
work. |
5 |
4 |
3 |
2 |
1 |